Refund and Returns Policy
Our Returns and Refunds Policy
Refunds or exchanges are not available once printing has been completed.
For the best print results, please follow all provided guidelines.
Upon receiving and inspecting your return, we will send you an email notification. You will be informed whether your return has been approved or denied.
If approved, your refund will be processed and credited to your original payment method within a few days.
Delayed or Missing Refunds
If you have not yet received your refund, please first check your bank account.
Next, contact your credit card issuer, as there might be a delay in the refund posting.
Lastly, reach out to your bank, as there is often a processing delay before refunds are completed.
If you have done all of the above and still have not received your refund, please contact us at support@ohiotransfer.com
Shipping Refunds
To return your item, please mail it to 9000 Park W Dr, Houston, TX 77063.
You are responsible for your own shipping costs when returning an item. Shipping fees are non-refundable. If a refund is processed, return shipping costs will not be included.